General Rental Terms and Conditions

Driving License
Any valid driving license which is printed in Latin or Cyrillic alphabet is acceptable on territory of Georgia during one year after Car Renter’s arrival

Age Restrictions
Any driver who is at least 21 years old and has 1 year of driving experience is automatically insured with all conditions listed below

Booking the Vehicle

  1. Online reservation by checking the available vehicle according to the date and location on the front page ) and make a online reservation. Reservation is free of charge and you don’t need to make an online prepayment
  2. Email reservation ([email protected]) you can send you request and we will make a reservation for you
  3. Phone reservation are accepted on our 24/7 service hotline (+995 557 17 11 44)
  • If you have any questions regarding reservation or rental period can be put in the Notes field and will be answered ASAP
  • We recommend you to look through available vehicles for the rental period by according to the date and location before making email or phone reservation. During the summer season we strongly advise to reserve a vehicle online before making a mail or a phone confirmation

Editing the Booking

  1. By Email ([email protected]), 24 hours before the start of the rental
  2. By Phone (+995 557 17 11 44), 24 hours before the start of the rental
  • Change of the booking is free of charge 

Cancelling the Booking

  • The booking cancellation by the Car Renter can be done 24 hours before the start of the rental from the customer account, email or 24/7 hotline

Conditions of Payment & Deposit

Standard Online reservation does not requre prepayment. Confirmation is done by activation link in Car renter’s Reservation email

Full payment must be done on the first day of the rent to be applied automatically applied for a no deposit rental

All used vehicles require zero deposit   

  • Exceptions:  Some new premium class vehicles  require a deposit payment which you can see in “Deposit required” fielnd during the booking process

Payment methods:

  1. Cash, on the first day of the rental
  2. Debit/Credit Card payment (Viza Or Mastercard Debit or Credit Card) additional charge of 3.5% is added to the rental price. Card payment can be done during vehicle pickup (not online). You can select card payment during the booking process. 
  3. Bank transfer,must be requested by email and paid at least 1 week before the start of the rental and paid by invoice
  • Cash and Debit/Credit Card payments will be charged in GEL according to official exchange rate issued by the National Bank of Georgia ( on the first day of the rental. Bank tranfers can be paid in EUR or USD according to the issued invoice

Rental prices include:

  • All taxes
  • Full Insurance (details listed below)
  • Any amount of drivers applied for vehicle insurance
  • Unlimited mileage


  1. 100% Vehicle Insurance in case of any accident of your own fault or other party
  2. 100% Vehicle Insurance in case of any damage by fire, theft or any other damage caused by a third party
  3. 100% Third Party Insurance (TPL). Damage to a third party (no matter whose fault is the accident), in limit of $50,000
  4. 100% All accessories (mirrors, glasses etc)
  • No franchise and zero deductions in any accident, theft or any other damage
  • Tires damaged during driving are not considered as an accidental damage by any insurance company in Georgia. Payment for the tires are charged 60 EUR each tire
  • In case of losing vehicle keys payment for the key is charged 100 EUR
  • Any damage or loss made to driver, passengers or to any property inside the vehicle during an accident or rental period are not covered by insurance and not refundable by any party. (According to the Georgian legislation it must be covered by your travel insurance during the entry to Georgia)

Rules Regarding Timing & Late Return

  • Car Renter must return the Car in timely manner as negotiated. Any delays between 1-8 hours will be charged with 50% of rental day price, and any delays between 8-24 hours will be charged full rental day price. 24+ hours delay will be charged with double price unless negotiated with Car Owner
  • In Case of early return of the car Car Owner will make 40% cashback from days left for rent. Less than 24 hours early return  no cashback will be provided

Car must be returned on time. If there is any chance the return might be late, the Car Renter should contact the Car Owner immediately to agree on the new time of return. If the Car Owner is not informed or do not agree with a late return and the vehicle is late for more than 3 hours, the Car Owner keeps right to call the police and report a stolen vehicle

Delivery & Collection

  • Delivery to any place in the city or the airport is free of charge and can be selected during the booking process
  • Standard office open hours are 10am to 6pm Monday to Friday
  • Out of hours delivery and collection Service is 24/7 and pre-booked vehicles can be collected from the office or delivered to the address / airport 24/7 without any additional charge
  • Pickup and return during Holidays / Weekends is also free of charge 

One Way Rentals

National One-Way Rentals are prices are calculated automatically during when you search for available vehicle according to the date and location.

International Crossing of the border can be done with all vehicles (unless indecated otherwise), but pickup and drop off location must the territory of the same country.

Cross Border Rentals & Territorial Restrictions

Cross Border Rentals are allowed to the following countries: Armenia, Azerbaijan (must be selected during the booking porcess)

Cross border rentals require a special bilingual permit issued by a notary and charged 89 EUR for each country and any amount of days abroad

  • Please note that issuing a permit by a notary requires one working day and can be done before the arrival upon request by sending a copy of the passport of the renter by email or uploaded through the cutomer account
  • During crossing of the border you have to take additional minimum obligatory insurance which costs approximately 20-30$. If you do have an accident in Armenia or Azerbaijan we advise you to use our insurance not the one you buy at the border as it has much better terms.

Rules Regarding Fines

  • If during rental period Car Renter violates any parking or traffic laws, Car Renter is obliged to compensate the amount of fine defined by Car Owner (NOTE: ask for documentation from official governmet sites for egs.,, etc.). In case of video fine, Car renter is obliged to follow the instructions of the Car Owner and take responsibilities on fine
  • All fines that have been handed personally are registered in police database on Car Renter ’s name and must be paid by Georgian law before departure from the country.